Isle of Man’s most and least punctual bus services revealed.
High traffic loads disproportionately affected the least timely routes. Infrastructure Minister Dr Michelle Haywood has announced the best and worst-performing bus service routes in terms of timeliness.
All of the best-performing routes are in the Ramsey region, while the worst are all on routes into and out of Douglas.
Dr Haywood was replying to a written Tynwald question from Arbory, Castletown, and Malew MHK Jason Moorhouse, who asked the minister to identify the five bus routes with the highest and lowest punctuality between June and September 2025.
She said that the discrepancies in punctuality are mostly due to how congested the roads are on each route and whether the service becomes stuck in traffic.
The most punctual bus routes during that period are:
* 16d – Ramsey, Glen Mona, Dhoon Glen, Hibernia, Ramsey
* 16 – Ramsey, Port-e-Vullen, Maughold, Ramsey
*18a – Ramsey, Andreas, Jurby, St Judes, Ramsey
19 – Ramsey, St Judes, Jurby, Ramsey
* 20 – Ramsey Regaby, Andreas, Smeale, Bride, Ramsey
Dr. Haywood explained: “These routes demonstrated high punctuality due to infrequent service patterns, shorter route lengths, and coverage of rural areas, which typically experience lower traffic volumes and fewer disruptions.” The five worst-performing bus routes over the same period were:
* 11arm (the evening 11a service) – Port Erin, Port St Mary, Gansey, Castletown, Freeport, Douglas, Onchan, Willaston, Lord Street
* 11 – Port Erin, Colby, Castletown, Douglas, Onchan, Willaston, Douglas
* 12a – Douglas, Willaston, Onchan, Lord Street, Castletown, Gansey, Port St Mary, Port Erin
* 22h – Nobles Hospital, Douglas, Willaston, Onchan, Lord Street
* 3 – Douglas, Onchan, Laxey, Ramsey
Dr Haywood stated that these routes encountered timeliness issues mostly due to high traffic volumes, increased passenger numbers during peak travel hours, continuing roadworks, and congestion caused by automobiles in residential estates such as Willaston.
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